• The string on my bow or crossbow broke on the first shot

  💥 A dry fire? In most cases, a string that breaks on the first shot is due to a dry fire (shooting without an arrow/bolt). This is very dangerous for the equipment, as the energy can't dissipate properly: ➡️ It transfers back into the limbs or cams, which can snap the string instantly ➡️ In 99.9% of cases, it’s one of the string loops that breaks first ➡️ On compound models, it can even damage the cams or completely unseat the bow/crossbow ❌ Not covered bFew readers

• How to request a return, exchange or refund?

  ⏳ Legal withdrawal period You have 14 days from the date of delivery to return an item (only via Colissimo and after contacting us). 🚚 Return shipping fees At your expense if it’s a change of mind or dissatisfaction At our expense if the item is faulty or under warranty 📦 Return conditions For the return to be accepted: The product must be new, complete, undamaged, and in its original packaging No signs of use, assembly, or damage All aFew readers

• I have an issue with my product

  📷 If the problem is visible Please: Take a clear photo of the issue Send it to us by email at the provided address Include your order number in the message ➡️ This will allow us to offer a solution or, if needed, submit a warranty request to the manufacturer. 🎥 If the issue isn’t visible but can be recorded Record a video showing the problem and explain it if necessary Email us with your order number Send the video via www.wetransfer.coFew readers

• I received part of my order but some items are missing

  🚚 Was your order shipped in multiple parcels? That’s common with us, especially if you ordered bulky items. In such cases, the larger parcel may arrive slightly later. ➡️ Please wait 24 to 48 hours, it should arrive shortly! If nothing shows up after that, contact us via the contact form — we’ll take care of it quickly. 📦 Only one parcel received but it’s incomplete? In that case: Contact us and let us know which items are missing If the package looksFew readers

• My crossbow won’t shoot

  🛑 I can’t cock the string If the string doesn’t latch into the mechanism, it’s very likely that: ➡️ The safety is engaged, which blocks the cocking process. What to do? Disengage the safety (usually a small button or lever) Insert a bolt into the rail if the safety won’t disengage directly Once the safety is off, remove the bolt and you should be able to cock the crossbow normally ⚠️ I’ve cocked the crossbow, but it won’t shoot In this case, thFew readers