Articles on: After-sales service

The string on my bow or crossbow broke on the first shot

💥 A dry fire?


In most cases, a string that breaks on the first shot is due to a dry fire (shooting without an arrow/bolt).
This is very dangerous for the equipment, as the energy can't dissipate properly:
➡️ It transfers back into the limbs or cams, which can snap the string instantly
➡️ In 99.9% of cases, it’s one of the string loops that breaks first
➡️ On compound models, it can even damage the cams or completely unseat the bow/crossbow

❌ Not covered by warranty


Manufacturers never cover dry fires under warranty, as they are considered misuse.

📩 What to do now?


Take a clear photo of the damage
Email us explaining exactly what happened
We’ll send you a precise repair quote (usually a flat fee for reassembly + the cost of a new string, if nothing else is damaged)

💡 We’re here to help, even if the dry fire caused damage. And we promise — no judgment 😉

Updated on: 13/06/2025

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